no internet connection, router flashes red

[kdc]

Hi,

I'm having an internet outage, my zip code is 66123. 

[Jana478]

Hello kdc,

I am very sorry that your internet is down. Since we can no longer request your data here, please contact us via Facebook or Twitter by direct message. English-language support is now available there.

Greetings Jana

[kdc]

Again there is no internet here at Saarbrucken 66123. Ive tried network solutions/reaching out on Facebook but no solutions have been provided so far. Please see to it, customer number ***

Info Community-Team: Customer number replaced by ***.