downgrade my contract

[claudiug]

Hello, 

I've try for last year i guess the 1000MB, and i would like to downgrade it to 400MB. Reason, I' never have 1000MB, 

I barely have 300MB. So why I should pay for this?

please advice me how to downgrade it

thx

[claudiug]

I try to cancel the wifi, but there is not form. so you just have to enter some magic german words and hope that the current ML match and give you proper solution. But i failed like a idiot. Can u please just cancel the contract. 

thx so much

regards,

C

[Stephan]

Hi claudiug,

done. You'll get a confirmation for that.

Regards

Stephan

[cosmo111]

Hallo Moderator,

ich würde auch gerne einen downgrade meines internet tarifs machen. von 500 auf 250,

seit umstellung auf 500 gibt es bei uns nur probleme und eigentlich brauche ich keine 500.

könnte ein Moderator mir dabei behilflich sein?

danke