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Lösung

Very slow Internet since November 2022 - 3MB - still not resolved
Tanlie
Daten-Fan
Daten-Fan

Since at least November 2022, my internet is extremely slow less than 3MB. I can't work and I have to use 4G Data on my phone. 

I have had multiple calls with the hotline. Every 2 weeks. A technician came and confirmed the problem was in the street. 

I was told in December that it would be fixed in April. Now I am told maybe in September. 

I have also been sent a new router at some point even though I told the employee this was not the problem as confirmed by the technician. 

This is ridiculous. When are you going to finally fix the problem in the street. This is not affecting only me but the whole building.

What am I paying for??

1 Antwort 1
Kurtler
SuperUser
SuperUser

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via Facebook or Twitter.

 

Best regards Kurt

Bitte keine Anfragen über PN stellen!