Ping Problems
Italiano
Daten-Fan
Daten-Fan

I have a cable max 1000ms contract at the moment for the past 2 months or so. 

My ping has consistently been jumping up to over 1000ms at times (mostly about 200-500ms every few seconds).

 


i have had people come out twice to try and fix it and was told it would be fixed at a later date by Vodafone both times.

i have reported a couple times a Vodafone Speedtest result over the phone where I can see the ping jumping from 25ms to 600ms constantly but the end result will always say 25ms so it seems there is no problem.

the most recent time I was told there was a scheduled fix for the 3rd of November.

it is currently the 6th of November and it is still the same problems.

 

I have lots of spare time in the house and I am living away from home and a big part of my life is being able to communicate to my friends and family via gaming. This hasn’t been possible the past couple months and I have never had this problem in my life regarding such high ping with any other internet provider. 

any help would be appreciated, 

thank you .

1 Antwort 1
Kurtler
SuperUser
SuperUser

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via Facebook or Twitter.

 

Best regards Kurt

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