No internet for a week

[LLHH]

Hi,

It's been a week there's no internet at all in the flat. Apparently it's happening as well to some other people in the neighborhood (10969). I've tried rebooting and resetting the modem, checked all the cables and everything looks alright on my end.

A couple weeks ago, there was a similar problem but it solved itself in a few days.

It's becoming hard to justify a 7 day internet shutdown at work, I would appreciate if you could help me.

[Claudia]

Hello LLHH,

I made the task for the technician. You will receive a call for the appointment. The phone number from the support is 0800/ 5266625.

Regards,

Claudia

[LLHH]

Hi,
No appointment could be made with the technican. How can we fix that and how can I help?
Thanks.

[Tobias]

Hey,

well, looks like its a central problem, my colleagues gave a notice thats something faulty in our central system there, they are working on it, sorry.

Regards

Tobias