No Connection, New Contract

[ilkhancopoglu]

Hello, I have bought a cable internet connection. I have connected my Fritzbox correctly, It has been 1 hour but I still don't have any connection. I can not request help on the hotline because there is no English speaking support. Could you please support me with my problem?

[Kurtler]

There is no more individual support here in the forum. Support in English is available via WhatsApp 

The forum is now just a customer helping customer forum.

Best regards Kurt

[BraveStarr]

When did you conclude the cable contract with Vodafone? 

[ilkhancopoglu]

On 02.11.2024

[BraveStarr]

Which router do you use and how is the item number of the device?