Internet not connecting

[RDL]

Hello guys!

After the update on the cables you sent on the email the internet on my house stop working.

The internet doesn't stay connected in any device for more than 2 minutes, the router it's with all the right lights on.

I restart the router several times and did all your website advises.

Thank you,

Rodrigo

[MariaK · Accepted solution]

Hello RDL,

I have created a ticket for you. The technical support team will take a closer look at your connection.

Many greetings,

Maria