EN - Internet light keeps blinking red

[Mathilde30]

Hi,

For several hours now I don't have internet and the "Internet" light keeps blinking red. Wifi and Power lights look fine. I already restarted the box & looked at the cables and everything looks fine.

I am working from home so this is crucial that the issue gets fixed asap.

Looking at other topic a technician needs to intervene. Can I have an appointment this week please? Preferably with English-speaking person.

Thank you in advance

[pRo-Marco]

Hi Mathilde30,

welcome to our community

Let us check, what's going on there. Please send me your name, address, day of birth and customer number by PN. Please also let me know here if you have sent the message.

Kind regards

Marco

[Mathilde30]

Hi,

I just sent you a PM with all the infos 🙂

[Tobias]

Hey @Mathilde30,

well, looks like there was an outtage, for now it should be fixed. How does it look actually? 🙂

Regards

Tobias