Can't open websites over WLAN

[Genechka]

Hello,

I have a problem, that I can't access some websites. And even sometimes my game is saying I am not connected to internet, but I am. I can access pages like google.com

I can't access the website: bumble.com 

But when I switch to mobile network this website works.

I can't ping bumble.com, when I am connected over WLAN ( Cable is not working as well), but when I have connected my Laptop to my Phone's mobile Network ( Hotspot) it worked. 

I have already restarted router many times. I have done factory reset. Nothing helped. 

I have Fritz Box Cable 6591. What can be done here? 

Cheers

[Claudia]

Hello Genechka,

can you open the websites with an ethernet connection? Please have a look at the thread Alles rund um Störungsmeldungen and send the details from it.

Kind regards,

Claudia