Bad wifi

[Airamaria]

Hello!

Today in the afternoon wifi started to not work. I'm attaching an image, the router has the red light on internet since then. 

A similar problem happened on 4th February 2022, it was due to interference you said. I don't know what's the problem now. 

Rebooting didn't work, turning the router off and on didn't work. 

I need help!

Also, it's not possible I have this kind of problem so often! May I have an explanation for it, please?

Thanks! 

[Wallace · Accepted solution]

Hi Airamaria,

we had a problem with the power supply and our technicians were able to fix it temporarily. You will receive an SMS from us when the error is finally fixed.

Regards

Wallace

[Airamaria]

Thanks for the explanation! It is ok now.

[ERFD]

Hello Airamaria,

thank you for your feedback. We will close your contribution.

I'll also send you a PN right away with a survey about our service at this point. It would be great if you take a few minutes for it.

Regards Fred