All lamps are on but no intenet
AlexNagy
Daten-Fan
Daten-Fan

I have problem with internet connection, dispite all lamps are white there is no internet connection.

I try to restart rooter, detach and reattach all cables and restart again, even factory reset, and nothing. Internet come in moment an it's gone again, that happened sporadically.

I called center today, and they told me to do same as I did. They took my personal data and customer number, and told me that they will check in central. That was this morning, now is evening and still nothing.

I will appreciate any help, I am working from home and I am kinda bit pessimistic of quick solution.

 

Thank you in advance

2 Antworten 2
Kurtler
SuperUser
SuperUser

Since August 15th, 2022 there is no more individual support here in the forum. Support in English is available via Facebook or Twitter.

 

Best regards Kurt

Bitte keine Anfragen über PN stellen!
natas666
Giga-Genie
Giga-Genie

seems that your router (your internet account) is not activated right now.

signal seems 2 be okay - otherwise the internet led wouldn't be white.

sadly, because of some process changes in vodafone's system 2 activate new routers (should work automatically, like "plug & play") 

most agents r not able / allowed 2 "cbeck in" / activate a router...

u'll have 2 wait - in worst case 'til monday, normally 'zil next working day