no internet connection

[Graf55]

My Internet dsl cable is set up by technician today. He said within 15 mins i will have internet connection. Now is more than 2 hours still not connection. I dont speak German, how do i solve this issue ?.

Thank you

[RobertP]

which router are you using?

[Graf55]

router name easy box 805

[RobertP]

did you setup/activate the router using the mic (modeminstallationcode)?