Frage
Antwort
Lösung
am 17.10.2022 16:44
My Vodafone internet connection keeps dropping. This often happens several times a day. My partner and I both work from home and the disconnects make this difficult. This is unacceptable.
I've tried using TOBi, the chatbot, to document the issue, but haven't been able to do so. I would appreciate if a Vodafone representative would write to me to resolve the issue. I cannot use the telephone hotline.
How can you repair the Internet connection and fix the problem?
am 18.10.2022 17:19
Hi gg_,
here you are in a customer-help-customer community. Unfortunately, we cannot look into your customer data.
Have you already asked our network assistant? Here is the link: vod.af/NetzExperten.
Otherwise, please contact us directly as described here .
Best regards
Heike