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Frage

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Antwort

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Lösung

Red Internet and Phone 100 DSL
gg_
Daten-Fan
Daten-Fan

My Vodafone internet connection keeps dropping. This often happens several times a day. My partner and I both work from home and the disconnects make this difficult. This is unacceptable.

 

I've tried using TOBi, the chatbot, to document the issue, but haven't been able to do so. I would appreciate if a Vodafone representative would write to me to resolve the issue. I cannot use the telephone hotline.

 

How can you repair the Internet connection and fix the problem?

1 Antwort 1
HeikeF
Moderator:in
Moderator:in

Hi gg_,

 

here you are in a customer-help-customer community. Unfortunately, we cannot look into your customer data.

 

Have you already asked our network assistant? Here is the link: vod.af/NetzExperten.

 

Otherwise, please contact us directly as described here .  

 

Best regards

 

Heike

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