English_Installation of DSL

[Sameer]

Hi There, I have recently moved to a new apartement. I used to have Cable internet but have been moved to a DSL contract as my new place does not have cable. I was told to wait for a couple of days for the technican to call me but I have received no info from anyone, Is there any way to know when will my internet be installed?

[Andre]

Hey Sameer,

once we have an activation date for your dsl landline, you'll get an welcome letter with all information.
Most likely via mail (as long as you've confirmed the adress).

Feel free to send me a private message with your ordernumber (ARC12345678 or VDE 12345678).
If you did not get your ordnernumber , please send me your complede adress / name.

To send me a private message , please click on my name/avatar -> then the big red button on the right side.

Cheers,

Andre