Possibility of setting account and password for MeinVodafone with prepaid CallYa SIM card

[Brook]

Dear Vodafone team,

I have a CallYa prepaid SIM card. Now I always log into MeinVodafone by using data. I am wondering how I can use account & password to log in instead. In some cases, for example when I am in a place where I cannot do data roaming easily, this could be helpful. 

I can find my Pin and Puk, but unfortunately no more information.

Best regards,

[reneromann · Accepted solution]

You have to add the SIM card to your "MeinVodafone" account after you logged into it using username & password.

Usually you then have to validate that you are the "owner" of the card by either entering the Customer Password (which you initially set as you bought the card -- therefor it is NOT printed in your information) -or- if I recall correctly the PUK of your card.

[Brook]

Thanks!

Though I used a slightly different method — I required to change my customer password by filling form 265 ( https://www.vodafone.de/infofaxe/997265-Aenderung-des-kunden-und-Teilmelder-Kennworts.pdf ) and sending it to the support ( kontakt@vodafone.com ) .

Remember to attach your own ID, as it is required by the form.

After the request is finished, I can “add contract” in a registered account, by inputting the customer password that I freshly set.

I hope this will also help those who are managing to do so.