CallYa sim card not activated

[terlg]

Hi,

I have bought a CallYa pay-as-you-go sim card. They said it would be activated after 24hrs. It still has not been activated. I have verified my ID. Please see attached screenshot.

As I do not have a phone I am not able to call the Hotline and thus have not solved the problem.

Could someone please activate the card so I can start using it?

Thank you.

[Lecy]

Hallo @terlg,

bitte schick mir mal eine PN mit Deiner Rufnummer und Deinem Anliegen, dann schau ich mir das gerne an.

(PN – so geht´s: auf meinen Namen klicken und dann rechts auf  "sende eine private Nachricht ")

Viele Grüße

Lecy