unable to add cellular contract to vodafone account

[messione]

How do I add my cellular contract to vodafone account. I continue to get error message "something is wrong" after multiple attempts, then my phone number is locked for 24 hours due to repeated failed attempts.  

[Jioti]

Hello dear messione.

The only possibility is that your customer or subscriber password is wrong. I can check it out for you. Tell me your phone number and your customer password via PN.

Kind regards, Jioti

[francescasteven]

Hello, 

I am having the same issue!

I know my password is correct as I can log in to the MeinVodafone account fine, and I am using the KundenNummer that I was emailed... please help!

Thank you,

Francesca

[Gr3g]

The password for your MeinVodafone-account differs from your customer password... normally.

[T-Jay]

Hello francescasteven

please send a message with your mobile number an your customer password. We check, if it is correct.

Best regards

T-Jay