Unknown Charge
albert_agelviz
Netzwerkforscher
Netzwerkforscher

Dear Vodafone Community,

 

I was wondering if someone could help me out, I have been charged for the amount of 16.43 Euros from a Rechnung I do not know, I currently have 2 pre-paid call-ya and one DSL contract, none of these are related to the 16.43 Euros I am being charged, is there any way to know from where this amount is being charged from?.

 

I have the Rechnung Nr, the Customer reference and the OTHR Sonst. Transaction Nr, in case any of these are needed.

 

Kind regards

Albert

 

2 Antworten 2
Su
Ex-Moderator:in
Ex-Moderator:in

Hi albert_agelviz,

 

we´ll have a look at!

 

So please DM me including your personal data and the info from the charge.

Thanks!

 

Best regards

Su

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Hi @Su 

I have sent you a private message, please have a look when you have time 🙂

 

Kind regards

Albert