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Stopping phone plan, keeping home Internet
lucio7
Netzwerkforscher
Netzwerkforscher

Hey guys,

 

I have a redS which I got together in a combo with home internet wi-fi.

 

As I am a digital nomad and I'm always traveling -plus now also lost the simcard and I'm not in Germany to have one new shipped-, I want to stop the mobile contract, but keep Internet at home.

 

Can you please help me to stop the phone contract from today?

 

My number: ***

 

Edit: Phone number removed. Please do not post personal data.

4 Antworten 4
BerndD
Moderator:in
Moderator:in

Hi lucio7,

 

contracts with the Red tariffs have a minimum term of 24 months and cannot be terminated before. How long do you have the Red S contract?

 

Kind Regards

Bernd

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lucio7
Netzwerkforscher
Netzwerkforscher

Hello Bernd,

Thank you for following up!

Yes, it's been 2 years at the beginning of February, see the picture here from the original order confirmation:

 

xxx 

 

Anything else needed from my side?

 

Edit: Please don´t post any private data( even ordernumbers) here. 

HeikeF
Moderator:in
Moderator:in

Hi lucio7,

 

would you please send me a private note  for that with your mobile numer and the password.

 

Thx a lot an best regards

 

Heike

 

 

 

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lucio7
Netzwerkforscher
Netzwerkforscher

Thank you, Heike!
Sent.