SIM card activation

[DiogoSousa]

Hi!

I bought a Lidl sim card, and as I was trying to activate it, the operator on the web id call told me that they can't do it with a Portuguese ID card, only with a passport. They said that was the only option on the computer and that I needed to contact vodafone directly so they could have the option on the computer to proceed with the ID, can anybody help me please?

[Torsten]

Unfortunately, you have to contact Lidl connect customer service for this, as Vodafone, as a network operator, cannot help you.