Router not delivered

[Vic1992]

Hello,

I don't speak German. Hence writing in English here. I was supposed to get my router delivered last Saturday. The DHL shipment status showing that the router is delivered to my neighbor but they haven't received it. Is there any way to get the router asap?

Thanks Vikas

[MariaK]

Hello Vic1992,

we moderators no longer offer individual support here via the forum.

But we are happy to help you. For this we need personal information from you.

Please contact us via one of the following channels:

Your contact to Vodafone - Vodafone Community

Facebook service page at www.facebook.com/vodafoneDEservice

Twitter service page at www.vod.af/vfservice

Or via WhatsApp chat at 0172 1217212

Network Assistant: https://vod.af/DerNetzAssistentHilft1

Thank you.