Need a new SIM card

[Rachel7246]

My SIM card is defective and I need to get a new one. I cannot reach your customer support because I do not speak German. Can you help me?

[Torsten]

If you have added your contract to MeinVodafone with your telephone number or contract number and the customer password you have chosen, you can request a new SIM card there.

[ttwa2011]

@Rachel7246 

Tip: In the latest version of the My Vodafone app, you can set the language to English. After logging in, click on "Einstellungen & Infos", "Sprache", "English". You can then place the order in English. Click on "My Sim Card" and "Replace Sim" under "My Contract".