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am 18.10.2021 15:50
Hello,
i realised that my old UnityMedia mobile number is not present in the Vodafone contract. The mobile is working.
how can i get some clarification?
Regards,
Ciprian
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am 19.10.2021 18:56
Did you have a PureMobile or Family & Friends plan with Unitymedia? These have been outsourced to PureMobile powered by Vodafone in the course of the takeover. Each customer has also been informed in writing (by letter or email) about this.

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am 21.10.2021 21:43
ah yes, i remember something. must be this.
thanks,
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am 24.10.2021 12:33
Hey niculescuc,
is everything cleared now or do you still need help?
If it's cleared, i would close this case now.
Kind regards
Chr1ssy

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am 24.10.2021 13:43
Hi,
not really, i found the https://selbstauskunft.vodafone.de/login.html, but when i put my number it say that my birthdate is not good.
as bank transfers i only find a 6eur something in July from "Vodafone PureMobile", and no email or monthlly info or something.
so my problem is still there 😞 but i don't know if this is the right forum.
Cheers,
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am 26.10.2021 09:29
Hi niculescuc,
thank you very much for your feedback.
I am very sorry that your concern could not be solved so far.
Please send us a private message with the following data: Customer number, name, address, date of birth, state and current mobile phone number.
Please report back here as soon as the message is out.
Kind regards
R4mona
