Invoice Price Increased without notice

[Behram]

Hello, 

I have had a contract with vodafone for quite some time now. For the last 4 months, the invoice price has increase by almost 40 Euros per month. I tried calling the helpline, but my German is not good so that was not helfpul at all. 

Can someone please help me understand the reason for this increase? 

Thank you

[Gr3g]

Just post your last invoice anonymously and also an invoice before the increase.

[HeikeF]

 Hi Behram,

we can help you in writing in English here:

Twitter: Vodafone Service (@vodafoneservice) / Twitter  

Facebook: Vodafone Service - Startseite | Facebook  

WhatsApp : 0172 1217212 This number can also be contacted via SMS.

Have a nice sunday

Heike

[Behram]

Hello @HeikeF 

I tried facebook and the whatsapp contact, and it says it can only reply in English. 

Is there a way to resolve the issue here? Thank you!

[Gr3g]

Dunno what you mean, how about using Google Translate?

https://translate.google.com/