Frage
Antwort
Lösung
am 13.03.2025 20:37
Hi there
I was already a pre-paid mobile sim-cart and wanted to have contract instead of this
I was looking for the best plan (cheapest) but after signing my contract I found out that there is a contract special for under 28
and I am under 28 but the sale agent didn't mention anything about it when I was asking him about contract plans
Now that I know I could have a much cheaper contract I really want to cancel the current one. (I signed my contract today)
am 14.03.2025 09:16
am 24.03.2025 12:33
on VF shop in person
am 12.04.2025 18:44
Hi @Mav1976
do you have any advice for me?
am 12.04.2025 19:34
I’m afraid that you are stuck with that contract for 24 months.
am 12.04.2025 19:41
Hi AmirAhmad,
unfortunately there is no legal option to withdraw from the contract if it was signed in the shop. However, you can try to ask the customer support if there is a opportunity to change. Contact the whatsapp service. Asking is always free.