Moving to new location in Germany

[Archana_Dwivedi]

Hello,

I have  a contract red internet and phone kabel 100. I am currently in Fürth, Bavaria and moving to Wuppertal, NRW in the month on October. What is the process to move the wifi? I have filled in my new address in the Moving service in meinvodafone online portal. Do we need to carry our router along with us and install in the new house?

Please help. Thanks.

[Lars]

Hi Archana,

I'm glad that the helpful phone call has worked out now 

The new contract is not yet available on MeinVodafone. There is a separate customer portal in the former Unity Media area.

Unfortunately I don't have access to the contracts, I can only help with Vodafone Kabel Deutschland. But I assume that you will receive the other letters in addition to the new contract. If you haven't received anything by the end of the week, please open a new thread about the Unity contract. Then my colleagues can have a look at it.

Do you have any questions about your Vodafone Kabel Deutschland contract?

Best regards

Lars

[Kiran2]

Hi,

I am moving to new apartmement on 26 Nov 2021. Please let me know how to transfer the cable connection to new address.

@Archana_Dwivedi  Please suggest.

Kind regards,

Kiran Singh

Hi Archana_Dwivedi,

I deleted your screenshot, please do not post personal data in public.

I still do not see any relocation notification at the moment. Please send me your new address and the moving date by private message .

Regards

Stephan

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[Kiran2]

Hi,

I am relocating / Moving to new apartment with in the same region (Frankfurt). Please let me know how to transfer the cable connection to the new address

Kind Regards,

Kiran Singh

[Stephan]

Hi Kiran2,

please do not send private messages unless we have asked for them.

If you move within the same area, please follow the instructions beneath this link.

Here's closed since the TO didn't showed up again.

Regards

Stephan