Frage
Antwort
Lösung
am 23.10.2021 09:57
Hi community,
first of all sorry for writing in English but my German language is not so good.
Since one month I have a new Handy and I'm having a lot of problems to configure my e-mail account on Microsoft Outlook, it seems that the IMAP and SMTP addresses I always used are no longer valid and The process is always ending with an error related to wrong data inserted.
Can someone help me to solve this problem?
Thanks in adavance for help.
am 26.10.2021 08:04
Hey Goldrake-65,
Sorry to keep you waiting.
What does the error message look like?
Kind regards
R4mona
am 31.10.2021 09:08
Hi R4mona,
thanks for answering.
When I inserti the IMAP and SMTP addresses in the outlook mail configuration page I get the error that information are not valid, I tried the ones I was using so far (imap.unitybox.de and smtp.unitybox.de) plus all the other ones I found on internet but no one of them are working and the error message is always the same.
It seems that with the inglobation by vodafone something is changed and I have to use something different I couln't find on vodafone/unitymedia help page as well as on internet.
It would be very helpful if you can provide me the correct info to insert so that to have the e-mail configured on my new mobile.
Thanks in advance and have a nice day.
Antonio
am 02.11.2021 12:12
Hey Goldrake-65,
I have found the following information in my system:
Posteingang (POP3) Server pop.vodafonemail.de
Posteingang (IMAP) Server imap.vodafonemail.de
Postausgang (SMTP) Server smtp.vodafonemail.de
Have you tried these?
Kind regards
R4mona
am 06.11.2021 17:15
Hi R4mona,
thanks for your answer, just tried but unfortunately they do not work.
This is crazy, the on line support is impossible to reach for this kind of question,
Thanks again for your support, have a nice weekend
Antonio
am 10.11.2021 08:02
Hey Goldrake-65,
I am very sorry that my tips did not help.
Have you already looked at the following page?
Kind regards
R4mona