Can't verify birth date / email
contango
Smart-Analyzer
Smart-Analyzer

Hi,

 

I signed up for a Unitymedia contract using Check24 and shortly afterwards I received an email asking me to verify my email. When I clicked on the link it asks for my birth date, which I enetered corretly, however the form rejects it saying "Das hat leider nicht geklappt! Gib bitte das Geburtsdatum des Vertragsinhabers ein".

This has been going on for days now. I even received a reminder that I need to verify my email. 

1 Antwort 1
J0hann
Moderator:in
Moderator:in

Hello @contango,

 

please contact our customer service via these contact channels.

My friends will help.

 

BR Johann 

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