router delivery for new order

[Vin22]

Hello, 

I am a new customer and bought Cable connection via Check 24, I have recieved the customer number and order number via e-mail, and on website contract start day is showing 22.03.2023..But till now i have not recieved my WLAN router for enabling the connection, 

The contact center are not able to help as I don't speak german, 

Can any one help how to check and track router delivery status ?

Thanks in advance

[Peter_Co]

For english support use the social media channels listed here:

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/m-p/1912292#M10954