Frage
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Lösung
am 14.03.2021 23:20
Hey there,
I am very sorry to write this in English.
I ordered a 250mbps Cable Wifi through Online Branch on Friday 12.03.21. And the nice guy who helped me with the order mentioned that I will receive the email confirmation after few hours and that my internet will be able to work within 4 working days.
However, I have not received email confirmation about the contract and as well as no tracking number for the vodafone wifi cable router.
Please help.
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am 15.03.2021 18:48
Hallo edwardop
an order, even online, can take a few days. No one can guarantee the 4 days. Some online orders have to be "touched" again by hand, which delays the processing. Not to mention that you expect delivery after less than 48 hours. That is a bit too optimistic. So you will have to be patient for a few more days.
Regards
Grit
am 15.03.2021 18:48
Hallo edwardop
an order, even online, can take a few days. No one can guarantee the 4 days. Some online orders have to be "touched" again by hand, which delays the processing. Not to mention that you expect delivery after less than 48 hours. That is a bit too optimistic. So you will have to be patient for a few more days.
Regards
Grit
am 24.03.2021 09:58
Thank you. It works perfectly!