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Mallikarjun
Daten-Fan
Daten-Fan

How can I cancel my internet contract? my contract ends on 09/30/2021. I have to cancel beforehand. 07/30/2021. Can someone help me please ?? I wrote a letter, I contacted customer service. I called her, I even sent an email. but nobody helps. can someone please help me 

1 Antwort 1
Stephan
Moderator:in
Moderator:in

Hi Mallikarjun,

 

welcome here in our Community. Smiley (fröhlich)

 

Usually you can cancel your contracts using this online form. But if you’ve already sent a notice, I can take a look at the status. Please send me a private message with the following information:

 

your name

your address

date of birth

customer number

e-mail address

the link of this thread

 

Please reply here when you have sent the private message.

 

Regards

Stephan

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