Frage
Antwort
Lösung
am 25.05.2022 14:34
Hi,
based on https://forum.vodafone.de/t5/Internet-Telefon-TV-%C3%BCber-Kabel/Ownership-Transfer/td-p/2060969 It seems I have to cancel my contract and pay for more 3 months.
Here is my situation: I moved to a new flat on 11.2021 and got a new cable contract from Vodafone. At the same time, I have a cable contract I kept for my flatmates in my old flat.
Is it possible to transfer the old contract to one of my flatmates? in case it is not possible and I have to cancel the contract, do I still have to pay for 3 months? I am already paying for two contracts for half a year.
Best regards!
am 25.05.2022 23:11
if one of your friends or so is willing to take the contract it is possible 2 transfer the contract 2 him / her.
u will have 2 fill out a document which is called "Vertragsübernahme" in german language.
i'm not sure if this formular is available in englisch
am 26.05.2022 13:18
Hello idahamari,
first of all, welcome to our community. Nice to see you.
Before I can help you, please tell me the state you live in.
Best regards
Tina
am 26.05.2022 21:06
Hi Tina,
thanks for your nice reply. My old contract in Koblenz. The new one in Berlin.
Best regards!
Ibraheem
am 26.05.2022 21:09
Thank natas666 ,
please check the link. I think this is possible only for DSL!
Best regards!
Ibraheem
am 27.05.2022 14:52
Hello idhamari,
for a closer look send me the following informations in a private message:
full name
date of birth
address
customer number
Write a short reply here afterwards.
Best regards
Tina
am 27.05.2022 20:10
The message has been sent!
I also found this form: https://www.vodafone.de/infofaxe/297.pdf
Which I think is the one I need to fill, correct?
Best!
Ibraheem
am 30.05.2022 08:09
Please check your inbox!!!
am 30.05.2022 09:03
Good morning idhamari,
I'll send you a form to take over the contract. It will be sent to you by mail. Fill it out together so your former roommate can take over the contract.
Best regards
Tina