Too low Internet speed than the contract

[JagkaranSingh]

Hello Team,

I am facing a significant drop in my internet speed. My contract is 100Mbps and I'm getting around 15-20 Mbps. Please troubleshoot the issue ASAP.

My contract details are:

Customer ID -  

Name - 

Address - 

Attaching the speed test screengrab. Please let me know if something else is required from my side.

best regards

Jagkaran Singh 

Edit: personal data deleted.

[MasterScorpion]

English Support can you find on Twitter or Facebook

Did you made the speedtest in LAN?

[JagkaranSingh]

I did a speed test on wifi connection which I usually do.

[MasterScorpion]

Do a test in LAN

Then we know if its a problem with your connection in general or wifi specific.