Frage
Antwort
Lösung
am 05.02.2021 19:38
Hello! Last week I received TV-box, and I'd like to return it since I decided that I didn't need it.
I've already cancelled the TV contract and received confirmation, but there was no information on how to return the device. Can you please tell me what are the options to return it? Can I use DHL for example and if I'll be charged for return? Also I'd like to know what is the deadline for returning it.
am 16.02.2021 19:09
PLease ignore my previous message, I found a return slip, it was hidden in the box
am 17.02.2021 15:46
Hi DmitriiB,
then all is fine and the thread can be closed?
Regards
Thomas