Request to Activate Kabel Power Internet

[Rohan7]

Hello @Claudia ,

I have ordered a Vodafone Internet connection and completed the settup but the "fon" connection is not there and thus no internet. Can you please activate the telephone ports of my house?

Customer Number ***

***

Best

Sangram

Edit: Customer number removed 

[Grit]

Hello Rohan7,

do I understand correctly that the self-installation failed? Did you order a phone number pickup? Have you restarted the router? I think you need a technician to do the installation for you. Just answer the questions briefly, please.

Regards

Grit

[Rohan7 · Accepted solution]

Hello Grit!

1. Yes

2. Yes

3. Yes

Yes we need a technician to do installation please.