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Antwort

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Lösung

Preis für Nichtrücksendung W-LAN eMTA in Rechnung
username283
Netzwerkforscher
Netzwerkforscher

Hi!

I replaced my router with a FritzBox in March and sent you back my previous router IMMEDIATELY. I had a slip from DHL and I made sure that it got delivered.

Now this month I was charged 35€ for "Preis für Nichtrücksendung W-LAN eMTA".

What do you mean you didn't receive it???

Please investigate this ASAP!

Thank you

2 Antworten 2
Betonmicha1
Smart-Analyzer
Smart-Analyzer
Hey, I have the same problem. I was also billed for it. I also hope for a quick clarification.

Kind regards

There is no support in the forums since 08/22

For english support you can contact VF via Facebook or Twitter

Dein Kontakt zu Vodafone - Vodafone Community

They should solve this issue easily