New DSL - red light flashing

[CarolS]

Hello

Today I received my new DSL router.

Contract started on 23.2 - location Berlin 

However after following the set-up steps a few hours ago, I can see the router in my network list but the red light is flashing and I cannot connect to the internet. 

I called the helpline, but my German is bad so your colleagues asked me to write here for help!

Thank you

[Torsten]

Was the Telekom technician already on site to activate your DSL connection or did you book a cable Internet connection via the TV cable?

[CarolS]

Hello, thank you for your reply! 🙂

There was no DSL technician onsite as I had (perhaps mistakenly!) understood from my conversation with vodadone when I ordered the router that it was not needed...

The DSL cable is plugged into the TV socket, using the adapter provided.

Thanks again

[Torsten]

Then you don't have a DSL, but a cable Internet contract. I've moved your post to the correct board.
What federal state are you from? Have you already contacted the hotline to report the failed self-installation?