Name Change for my Brodband Contract

[RohitS]

Hi Team,

I would like to change the name on the invoice and put the name of my wife instead of mine for my broadband connection. Could you please help me with the process?

Plan: Red Internet & Phone 50 Cable

Thanks,
Rohit

 ****

GERMAN

Hallo Team,

Ich würde gerne den Namen auf der Rechnung ändern und den Namen meiner Frau eintragen. Könnten Sie mir bitte helfen, den Prozess?

Danke!
Rohit

[Anett]

Hello rohsin29,

welcome to the community.

Unfortunately we can't just change the name on the invoice, if so then a contract transfer must be requested. Please tell me which state you are from.

Best Regards

Anett

[RohitS]

Hi  @Anett,

Thank you for your response. I am based in Berlin.

Could you help me with how to transfer the contract?

Regards,

Rohit

[Anett]

I will be happy to send you a corresponding form. Please send me your data (name, customer number, address and date of birth) via PN.

As soon as this is out, please contact me again here in the post.

[RohitS]

@Anett  thanks again and sent you a PM.

[Anett]

Hello RohitS,

thank you for your data. I have seen in the system that the colleagues from customer service have already processed everything for you. 🙂

Best Regards

Anett

[RohitS]

@Anett  Yes, I got a call from them yesterday and they updated the name on the invoice. Thank you for your help too

Have a nice day!

[YogeshWalke]

Hello @RohitS , 

I had similar requirement. Can you please confirm that the contrat term was not changed by this name change? I mean to ask is that it was not a new 2yr contract again with your wife's name. Correct?

Regards,

Yogesh Walke