Moving Abroad

[h_barreto]

Dear sir or madam.

I'm moving abroad starting from July this year, therefore I would like to know how to proceed with the cancelation of my mobile contract and also my Kabel product. 

Really appreciate your assistance on this matter.

Best regards, 

Henrique 

[Stephan]

Hi h_baretto,

please have a look in this thread. There you can find all necessary information to report your move.

Regards

Stephan

[h_barreto]

Hi Stephan,

Thanks for answering.

Unfortunately I have tried that, but I have some things that I need clarified. First thing is that I unfortunately don't remember my kabel product password (only the user), but it is created under the same email account of my mobile account.

The second question is if a job contract is enough already to prove a move. And also it stays open the question about my mobile contract.

Would really like to follow through on those topics.

Thanks!

Henrique

[Stephan]

Hi h_barreto,

you can use this form also if you are not logged in into you cable customer portal.

For your mobile contract you can't not use this form, but you can cancel this contract to the end of the regular contract term.

Regards

Stephan

[h_barreto]

Hi Stephan,

I gave it a try with the form. Thanks!

[Stephan]

Hi h_barreto,

you're welcome.  

Regards

Stephan