Frage
Antwort
Lösung
am 27.05.2025 10:32
Hi.
I need all the bills of 2023 by email, they cant be found in my account becuase they are olde than a year.
Thanks
am 27.05.2025 10:36
You have to ask the support (either by calling the hotline -or what might be better suited- by writing them via WhatsApp) for copies of your invoices.
Please note that the invoice copies will be provided by postal service and not via email and that you will be charged a fee of -as far as I know- 5 € per copy.
am 27.05.2025 11:09
Hi @uwire12,
We will be happy to support you in realising your request. Please contact our service team at any time. We will be happy to take care of the copies of the required invoices.
Best regards
R4mona