I have requested a Move to new Address and I had terminated my Kabel (Internet) contract linked with my GigaTV. After canceling my Kabel Internet Contract, I am unable to access my Contract details for GigaTV. Can someone please help in letting me access my Contract and Invoices for GigaTV?
please excuse that it took a while. But I have found some good news for you and your contract. You have received a new customer number for this contract. I sent you the activation code by e-mail. You can use it to register in your customer portal.
Please let me know if it worked and you were able to register.
your contracts have all been terminated because we can't continue to serve you at your new address. If you still have a question about a bill, I'm happy to help.
Yes, I have been using GigaNet contract as GigaCombi which has been terminated. Though after that, my GigaTV contract continues but I am unable to access my contract details or Invoices. That is exactly my problem is. I think there is something wrong as my GigaTV contract is still continued but I am unable to access any details.
No, I do have active GigaTV contract but it is just not found/unlinked from my Customer Number. I can provide you my Contract No for GigaTV.
Earlier I meant my GigaNet contract is terminated and NOT GigaTV. Since they both were linked to same Customer No, now that one of them is Terminated, I can't access other as well in my Customer No. I require help in re-link my GigaTV contract to customer no or some other way that can help me access my details
