Frage
Antwort
Lösung
am 19.12.2022 12:51
HI,
Last month ordered for SecurityPackage facility to try its uses. Its free for 3 months as per the website.
But now, I see 7.44 euros added extra in invoice. How can I get this rectified? And I not getting options to cancel this order.
Regards
Umesh
am 23.12.2022 09:47
Hello umesh15,
something doesn't seem to fit here. The security package should cost 3.99€ per month. Please send the part of your invoice where the position with 7.44€ is shown. Make sure that there are no private details. We can also check this if you contact us via Twitter or Facebook.
Kind regards
Claudia