Customer number is not known
HelpPleasee
Rookie
Rookie

URGENT URGENT NOTFALL !!!!! How can I find my customer number, I’ve been using the service for over 3 years now. My building people are supposed to pay for the internet it was mentioned in the contract but the hausverwaltung has changed for my building, so they dont have any information about my contract data or customer Id with vodafone. I dont have internet access since 2 weeks now and it is very annoying because no one on Vodafone customer care calling has helped me everyone from my hausverwaltung to vodafone just keeps on redirecting me without giving me any information. 
Can someone please personally help me from Vodafone On an urgent Basis!!!

2 Antworten 2
MasterScorpion
SuperUser
SuperUser

No Support in the forum.

Costumer Support couldnt tell you your costumer number? 

 

R4mona
Moderator:in
Moderator:in

Hello @HelpPleasee,

 

You will find your customer number on your invoices. 🌞
 If you can't find it, please contact our customer service team (preferably via WhatsApp). We will be happy to help you.
 

Kind regards
R4mona

Bewertet hilfreiche Beiträge mit Likes!