Contract extension offer for Unitymedia cable

[poorguy]

Hello,
I am a Unitymedia cable customer. I have terminated my contract. I am given some offers for the extension. Due to my poor German skill I could not have any conversasion. So I wanted to get a call from your English speaking colleague to discuss the offer. (I could not sign up to vodafone from the same email used in Unitymedia account, so I opened this account). If it is possible to call me with the offer, please let me know. Here is my customer number: ***

EDIT: Customer number deleted

[Ida]

Hi poorguy

Unfortunately, we cannot organize callbacks from here. However, I will be glad to take a look at it for you. Please send me a PM:

full name

date of birth

full address

customer number

Please write here again as soon as the PM is out.

Best regards
Ida

[poorguy]

PM sent ..........................................

[R4mona]

Hi poorguy,

I have replied to your PN.

Love greetings

R4mona

[poorguy]

Hi,

Sorry, but your responses are really slow. I could not manage to wait for an offer as the current contract ends very soon. So I had to get a new contract from another company. I may get Unitymedia in future. Thanks for your service.

Can you please tell me how to return the WiFi-router?

Regards

[Ida]

Hi poorguy

I am sorry for the late reply.

It's a pity to lose you as a customer, but maybe then again in the future 🙂

Use for the return our free return slip.

Best regards
Ida 

[poorguy]

Hi Ida,

Can you please check the return slip link? It's broken.

Regards

[Ida]

Hi poorguy

Try this 🙂 return slip

Best regards
Ida

[poorguy]

Thanks Ida 
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