Activation code for contract

[erichfro]

Hi,

I am trying to add a cabel contract to my account, using the same email address as the one that I receive invoices to. When I enter contract number and activation code that I received initially it doesn't work. When I am trying to request a new activation code, it says that my contract number is wrong. Could you please help with resolving this issue? Thank you.

[Nancy]

Hello erichfro,

I would be happy to help you and send you an activation code. Please send me your customer number, name, date of birth and address by private message and then report back here in the thread.

Best regards

Nancy

[Lars]

Hi erichfro,

thanks for the PM. I will send you the necessary activation code by e-mail. The mail will reach you within a maximum of 24 hours. Give us feedback if it worked.

Best regards

Lars

[Khurramb]

Hi Nancy, i have a similar issue. I have received all my contract paperwork but no activation code. How cani het one for my cable contract