Fritzbox 6430

[ryno]

Hi

Sorry for writing in English since my German is quite terrible.

I bought a Fritzbox 6430 Cable, but I cannot activate it since I cannot reach the site https://kabelmodemaktivieren.vodafone.de/ to enter my Kundennummer and Activierungscode. It just says ERR_CONNECTION_TIMED_OUT. Is there any other way I can get the modem activated?

Thank you

[ERFD]

Hello ryno,

but with the modem from us everything works without problems? Could your Fritz!box synchronize?

Best regards Fred

[ryno]

Hi

I got the Fritzbox because the Vodafone Kabelbox kept rebooting every hour or so. Eventually got the Fritzbox activated, but I have the same issue, it does a complete reboot (sometimes after 5 mins, sometimes after 1 hour)

The technician came to check the line and says there's nothing wrong with it, however I have the same problem with two different routers. What else can be the problem?

Thanks
Ryno

[Tobias]

Hey,

I can have a look at the connection 🙂 Do you send me your customer data (customer number, name, address and date of birth of the contract owner) via private message?

Please let me know in the article when you have sent me the data.

LG

Tobias

[ryno]

HI

I sent details via PN

LG

Ryno

[Tobias]

Hi @ryno,

i would like to send you a technician, something is wrong on your connection. Could you send me please your mobilenumber via private message?

Regards

Tobias

[ryno]

HI

I sent my nr via PN

LG

Ryno

[Tobias]

Hey,

thanks for the PN. My colleague will contact you 😉

Regards

Tobias

[SaarDanielK83]

Hi,

i have exactly the same problem. But there was already a visit of a technician. In my case he only recognized that the fritzbox is correct installed and told me I have to speak to the customer support...