Frage
Antwort
Lösung
am 09.11.2021 15:06
I have the old Vodafone station(not the wifi6 one!), and since that latest 2 weeks ago update I suffer from huge packet loss over the wifi, through the normal lan everything is ok!
I tried everything, reset the router, optimize the wifi signal, but nothing worked. can you please help me resolve this issue? everything used to work perfectly two weeks ago. is there a way to revert that update?
am 09.11.2021 19:35
Never check Connections over Wifi. Check your home for Dirty Power from Switching Power Units.
am 09.11.2021 19:39
didn't get what you mean? but using an old router I have no issues with the wifi. I think it's mainly because of this new firmware
10.11.2021 16:28 - bearbeitet 10.11.2021 16:30
Check some Other Laptops on your Wifi. Same Problem with other Network Cards ?
Check for Packetloss outside ( Internet) and Inside ( Intranet) Connect to second PC in your House.
am 10.11.2021 17:23
Hi Vodafone support, I hope you see my messages. so I noticed this kind of issues while playing on google stadia. and when I went to google support they referred to similar case (https://forum.vodafone.de/t5/St%C3%B6rungsmeldungen-Internet-TV/Abends-schlechte-Verbindung-Ruckler-...)
could you please help me as you helped in this previous case?
am 10.11.2021 17:24
@8-lagig I've tried on laptops mac and windows and they all show the same behaviour 😞
am 12.11.2021 12:24
Hello Achee,
in which federal state do you live? As there is no probem via ethernet, please check the hints for WiFi optimisation, for example dividing the WiFi networks and using different SSID.
Kind regards
Claudia
am 12.11.2021 13:20
Hello @Claudia ,
I Live in Dusseldorf, NRW and I've really tried everything possible from changing the network name, channel and by default, I separate the two networks so band steering is OFF, but no matter I do I've always at least 2~5% packet loss which really causes lagging.
thanks for the reply and I appreciate your help
15.11.2021 11:25 - bearbeitet 15.11.2021 11:26
@Claudia even pinging against 192.168.0.1 results in 3% packet loss, while my devices are directly next to the router
am 15.11.2021 17:01
looks like the last firmware does some disturbing stuff with the WLAN signal.. lots of Vodafone Stations were exchanged but i think its about the firmware...