1

Frage

2

Antwort

3

Lösung

Shifting DSL connection in new house
vermasat1234
Smart-Analyzer
Smart-Analyzer

DSL :

On 18th I called to vodafone and raised a tranfer request of my existing DSL connection to new house.

below is the order number - ARC**** against my consumer number - 0019****.

 

Yesterday I got to know that new house owner continue the apartment with his current tenent, but

luckely I got new house and I had checked that in this location vodafone dsl connection is avaiable, so please shift my vodafone connection in place of  "Peter-Bied-Straße **, Frankfurt am Main West Frankfurt"  to "Sodener Straße **, Frankfurt am Main". asap.

 

Thanks,

Satendra Verma

+49-****

 

Edit: Removed personal data for privacy reasons. Also moved from the community to the DSL board. Please make sure you choose the right board when posting. Thanks.

2 Antworten 2
Torsten
SuperUser
SuperUser

Here is a customer-help-customer forum, that's why I answer you as a customer.
It can take a few days for a mod to report here. Please use the relocation service or the contact form in MeinVodafone to report the move again.

Andre
Ex-Moderator:in
Ex-Moderator:in

Hey vernasat1234,

could you already move your contract to the correct adress via mein vodafone?

If not , please send me a private message.
I need your customernumber,password & new adress.

To send me a private message, please click on my name/avatar -> then the big red button on the right side.


Cheers,

Andre

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