Frage
Antwort
Lösung
am 10.11.2024 19:04
Hello Everyone,
I've a little question for the DSL connection,
I've already applied for the connection and waiting for the technician right now, There was a SMS came to me that asked previous tenants name. I wasn't know when the SMS has come, and heard sharing the name of previous tenant may fasten this process. Right now I know it who was previous tenant, how I can share it with Vodafone employees, I didn't want to call the customer service, because I'm still about to learn German. Is there any e-mail adress or link that I can share it with Vodafone ?
Thanks,
am 11.11.2024 10:06
Hello @AliBeUns09,
thank you for your message. We will be happy to help and take care of your request. Please contact us via WhatsApp and answer all of TOBi's questions first. He will then forward your message to the right department so that we can take care of it. TOBi will first ask you all questions in German. Once he has forwarded your request to us, you will receive support from us in English.
Best regards
Pierre35