Frage
Antwort
Lösung
am 25.04.2022 15:27 - zuletzt bearbeitet am 25.04.2022 16:39 von Tina
Hi,
I am currently having cable product and moving to new address. In my new address there is no cable so i choose DSL 250mbits.
But I want DSL 100Mbits products, can you please do the needful.
Bestellnummer: **
Bestelldatum : 25.04.2022
Auftragsnummer :**
Customer number: **
Thanks,
Omkaram
Edit: @Omkaram I deleted your personal data. You are in a public forum. Everyone can read this. Please be careful. with it.
am 26.04.2022 19:46
Hey omkaram,
it's not possible to change a freshly ordered dsl tariff.
In this case we need to revoke the order & enter it new (for the lower bandwith) in our system.
Please send me a private message with your customerdetails (not publicly in this thread).
Auftragsnummer & your chosen customerpassword is enough 🙂
To send me a private message, please click on my name/avatar -> then the big red button on the right side.
Cheers,
Andre